Terms & Conditions
Check-in: 4 – 10pm
We have a 48 hour cancellation policy.
Cancellations received after 4 PM two days prior to your reservation will be charged for the first night of your stay (plus taxes). No-shows will be charged for the first night of the reservation (plus taxes) and the remainder of your reservation will be cancelled. In the event of a group cancellation within 7 days before your expected arrival, we reserve the right to charge 50% of your overall reservation cost, due to a loss of opportunity.
Terms & Conditions:
[Payment & Arrival]
The BunkHaus Hostel may pre-authorize your credit card before your arrival. Payment is due at check-in. We accept cash (CAD), credit cards, and debit cards. Rates do not include the 3% DMF fee or 15% sales tax, which will be added to your balance upon arrival. A valid passport, government-issued photo ID or driver's license, as well as a credit card (in the name of the reservation) is required for check-in. The BunkHaus Hostel is intended for travelers. You may stay a maximum of 28 days. We reserve the right to restrict the usage of the hostel by locals living within 30 miles of the hostel and to ask for proof of onward travel. Anyone under the age of 18 must be accompanied by a parent or legal guardian and may not stay in shared dorm rooms. Reservations for those under the age of 18 are permitted in a private room with the supervision of a parent or guardian and all children staying at the hostel must be a minimum of 4 years of age.
For safety, we ask that guests under 8 years of age do not sleep in a top bunk.
[Lobby Hours & Check-in/Check-out]
Our lobby is staffed during the hours of 7 AM to 11 PM.
Check-in: 4 PM to 10 PM
Check-in is by 10 PM. If you are not here by 10 PM and we have not heard from you, we will consider you a no-show. Late check-in can only be accommodated in private rooms with advanced notice.
Check-out: 11 AM
We do not accept online group bookings of 5 or more people unless you are booking a private room. You must contact the hostel directly if you want to make a booking for a group. Group reservations may be asked for payment in full prior to arrival. In the event of a cancellation less than 7 days before your arrival, we reserve the right to charge 50% of your overall reservation total due to loss of opportunity. Any reservations made for a group without first contacting the hostel may be cancelled without a refund of your deposit.
You must notify the hostel at the time of booking that you will be travelling with a service animal. As we cannot accommodate animals in our dorm rooms, your reservation will be for a private room and the animal must be under your control and with you at all times. We are wheelchair accessible and have ADA compliant kitchen space and rooms.
[Deposits & Fees]
· We take a 15% deposit at time of booking - which will be refunded in the event of cancellation within the 48 hour cancellation policy.
· $10 unreturned room key fee, if the room key is not returned upon check out.
· Locks may be rented for a $5. If unreturned, a $15 fee will be applied.
· We have a minimum $50 cleaning fee for spills, vomit, etc.
· Any damage done by a service animal will result in a fine that will cover the cost of repairs.
· We have a late check-out fee of $25 per person.
· There is a $25 late check-in fee if you arrive late and have booked a dorm bed.
We have a 48 hour cancellation policy. You must cancel your reservation by 4 PM 48 hours prior to your arrival. You will be charged for one night of your reservation in the event you do not show and the remainder of your reservation will be cancelled. Group cancellation rules are outlined above.
All bookings are subject to availability and BunkHaus reserves the right to decline any booking at its discretion.
No person under the age of 19 may consume alcohol, and it is illegal to contribute to them. Alcohol is not permitted to be consumed within the dorm rooms, please relocate to the guest kitchen area. We reserve the right to remove any guest for public intoxication at any time.
As a guest of the BunkHaus Hostel you must respect and comply with the requests of our staff and treat hostel property with courtesy. You may not jeopardize the health or safety of our staff or other guests, nor interrupt their enjoyment of the property. We do not allow weapons, drugs, or smoking inside the building and the hostel is not a place for poor conduct such as drunken or aggressive behavior. Any sexual acts in the dorm room will be cause for immediate dismissal as it considered to be a public space. Failure to comply with these rules will result in dismissal from the hostel property without refund.